Thursday, 12 September 2013

Can’t connect to Internet – Error 651

Problem

On Windows 7, you are unable to connect to the Internet and see the following message:
“Error 651: The Modem (or other connecting device) has reported an error.”

Solution

Try the following:
Reset TCP/IP Settings.
If using a Laptop, make sure the wireless switch or button is turned on.
Replace the RAS PPPoE driver:
Open a Command Prompt as Administrator.
Select all the code below, then right click it and click Copy:
TAKEOWN /F "C:\Windows\system32\drivers\raspppoe.sys"
ICACLS "C:\Windows\system32\drivers\raspppoe.sys" /grant administrators:F
Right click in the Command Prompt window and click Paste.
Press Enter.
Once it has finished, close the Command Prompt.
Go to the following folder:
C:\Windows\system32\drivers
Rename the raspppoe.sys file to raspppoe2.sys
Right click on the following file and click Save Target As / Save link as:
Vista RAS PPPoE Driver.
Save it in the C:\Windows\system32\drivers folder.
Restart the computer.