Friday, 13 September 2013

Error: Outlook 2013 Folder List Pane is Empty.??

Problem:

Error: Outlook 2013 Folder List Pane is Empty.??

Solution:

Please follow the instructions below:

If you have Automatic Updates enabled, visit the Add Remove Programs feature of your Windows Installation, and uninstall KB2817630. Close Outlook and restart.

If you have installed the August Cumulative update (which you must do manually), removing KB2817347 will correct the issue. From the Add Remove Programs feature, select KB2817347 from the list and select “Uninstall.” Close Outlook and restart.

If you have BOTH Updates installed, the problem is not evident. The issue only manifests when one of the updates has been installed. If you have updated to the September Public Update and you want to roll forward, install the August Cumulative update, KB2817347.


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