Skip to main content

Office 2013 Error "Click-to-run has stopped working".

Problem:


Office 2013 Error "Click-to-run has stopped working".

Solution:

Step 1:

Run the fix it in the link below to remove the traces of Office completely from the computer:

http://support.microsoft.com/kb/2739501

Note: Try to save the fix it tool to the desktop and then run it to remove Office

Step 2:

1. Right click on the new Office setup file on the DVD then click on the ‘Properties’ option.

2. Click on the compatibility tab.

3. Uncheck ‘Run this program in compatibility mode for’ checkbox and uncheck ‘Run this program as an administrator’ check box and click Ok.

Step 3:
Create a new user account on your computer by going in control panel--> users-->add a new user with
Administrator Rights.

Restart the computer and try to install office 2013 again.

Step 4:

Turn off the Windows firewall temporarily and start installing Microsoft Office 2013 suite. Refer to the link below to know how to turn off the Firewall:


Step 5:

If the above step fails,
Click Start > Run, type services.msc, and then click OK.
Look through the list of services, check if you have Print Spooler and open it.
Tap or click Stop, and then tap or click OK.
Try to install Office and check if it works.


Step 6:
Follow the steps below to check the processor compatibility:1. Download and install core info from the link below and extract to root of C:\ from the following link:
http://technet.microsoft.com/en-us/sysinternals/cc835722
2. Open elevated command prompt type cd\ and press enter.
3. Type the following command in the command prompt and click Enter.
coreinfo [-c][-f][-g][-l][-n][-s][-m][-v].

Look for (SSE2 * Supports Streaming SIMD Extensions 2.

Popular posts from this blog

Setup cannot find office.en-us\dwtrig20.exe during office installation

Problem: 

Setup cannot find office.en-us\dwtrig20.exe during office installation

Solution:

Method 1:

a) Uninstall skype form control panel.

b) After installing office, re-install skype.

Method 2:
a) Browse disk by right clicking on it with mouse.
b) Double click on setup.exe file from the same location.

Method 3:
Note: Take backup of your registry before modifying it. 
For registry backup: open "run" >> type "regedit" >> goto "file" >> click on "export" on desktop.

a) Edit the registry.
HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE Delete the keys (items) you find in the OFFICE folder but not the sub-folders. This removes traces of previous installs to avoid possible conflicts when installing the new version of Office.

b)HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE > DELIVERY > SOURCEENGINE > DOWNLOADS
Delete the keys (items) you find here.

Excel 2013 right click doesn't work in spreadsheet.

Problem:

Excel 2013 right click doesn't work in spreadsheet.

Solution:

Check if excel works in safe mode.
1. Hold Windows key + R.
2. Copy and paste, or type the following command in the Open box, and then press Enter:
Excel /safe

Note: There is space between Excel and / If Excel safe works, disable the add-ins following steps mentioned below and determine the problem causing add-in: 
Try deleting following key from registry.
Excel 2007. Go to regedit and delete Options entry from HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\ and verify the result.
Note:
• Hold Windows key + R.
• Copy and paste, or type the following command in the Open box, and then press Enter:
regedit
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Options
right click on Options and delete it.
Note: Ensure to back up the registry before any modification or deletion.
a) Locate and click the key or subkey that you want to back up.
b) Click the File menu, and then click Export.
c) In the Save in box, select the locati…

your organization's policies are preventing us from completing this action for you. Please contact your help desk.

Error: your organization's policies are preventing us from completing this action for you. Please contact your help desk. Method 1:
Close IE, OutlookInstalling another browser (like Firefox or Chrome)Set it as DefaultClose itOpen IE, let it get set as DefaultClose itNow try Outlook
Method 2: Oepn regedit and modify the defaule values for file associations for.

HeyKeyClassRoot\.htm and HayKkeyClassRoot\.html, the (Default) value change from something like.change the value from ChromeHTML.I2O57VLN4B4DF63FN2NAI4AUOI to "htmlfile".do the same for HKCR\.xht and HKCR\.xhtml  and changed from orphaned Chrome entries to "xhtmlfile" Note: Please take the backup for registry before making any changes in registry.
You can also use the KB article to fix the hyperlink issue in outlook.