Thursday, 26 September 2013

Office 2013 Error "Click-to-run has stopped working".

Problem:


Office 2013 Error "Click-to-run has stopped working".

Solution:

Step 1:

Run the fix it in the link below to remove the traces of Office completely from the computer:

http://support.microsoft.com/kb/2739501

Note: Try to save the fix it tool to the desktop and then run it to remove Office

Step 2:

1. Right click on the new Office setup file on the DVD then click on the ‘Properties’ option.

2. Click on the compatibility tab.

3. Uncheck ‘Run this program in compatibility mode for’ checkbox and uncheck ‘Run this program as an administrator’ check box and click Ok.

Step 3:
Create a new user account on your computer by going in control panel--> users-->add a new user with
Administrator Rights.

Restart the computer and try to install office 2013 again.

Step 4:

Turn off the Windows firewall temporarily and start installing Microsoft Office 2013 suite. Refer to the link below to know how to turn off the Firewall:


Step 5:

If the above step fails,
Click Start > Run, type services.msc, and then click OK.
Look through the list of services, check if you have Print Spooler and open it.
Tap or click Stop, and then tap or click OK.
Try to install Office and check if it works.


Step 6:
Follow the steps below to check the processor compatibility:1. Download and install core info from the link below and extract to root of C:\ from the following link:
http://technet.microsoft.com/en-us/sysinternals/cc835722
2. Open elevated command prompt type cd\ and press enter.
3. Type the following command in the command prompt and click Enter.
coreinfo [-c][-f][-g][-l][-n][-s][-m][-v].

Look for (SSE2 * Supports Streaming SIMD Extensions 2.