Thursday, 12 September 2013

Outlook states you have unread mail but shows an empty folder.

Problem


Outlook shows the message “we didn’t find anything to show here.” when looking in a folder that shows unread items.

Cause

The views in outlook can become unresponsive causing it to not display the emails.
Solution

Reset the view in outlook
Open outlook and select the folder you are having issues with.
On outlook ribbon click “View”
Under current view category, click the Reset View