Sunday, 28 December 2014

Error: "A program on your computer has corrupted your default search provider..." while launching Internet Explorer in windows 8.1.

Issue: Error: "A program on your computer has corrupted your default search provider..." while launching Internet Explorer in windows 8.1.     

Solution:

1.Open the following location via Run Window(Windows+R)

2.C:\Users\<username>\AppData\Roaming\Microsoft\Protect\CREDHIST  

3.Delete the "CREDHIST" file.  

4.Open Internet Explorer

Office 365 install error 12152-4 office 365 using MiFi Network.

Issue:  Office 365 install error 12152-4 office 365 using MiFi Network.

Solution:
1. Open Wifi Adapter settings by opening control panel->Network and sharing center.
     2. Open Change Adapter settings box from the left pane. 3.Scroll the bar on the dialog box and disable IPV6.4.Click on apply and ok.
   Try to run Click-2-Run file again and it will work like a charm.

Sunday, 21 December 2014

office 365 install error 12152-4 by using WiFi Connection.

Issue: office 365 install error 12152-4 office 365 using Verizon MiFi.

you can tried to change some
 wifi adapter settings and able to install office 365 on the machine.
Steps:
  1. Open Wifi Adapter settings by opening control panel->Network and sharing center.
  2. Open Change Adapter settings box from the left pane.
  3. Scroll the bar on the dialog box and disable IPV6.
  4. Click on apply and ok.
Try to run Click-2-Run file again and it will work like a charm.

Thursday, 4 December 2014

How to Convert WMA to MP3 using iTunes in MAC.

Problem

There will often be times when you need to use an MP3 File format and the file you have are a WMA format. For example some devices will not allow any file type other than MP3 (to see if what file types are compatible with your device, please refer to the manufacturers documentation supplied with it)

Solution

One solution is that you can use iTunes to convert the file format from WMA to MP3
1. On the General Preferences tab, there will be a section the reads “When you insert a CD” Click the button that reads: “Import settings”.
2. Next select the “Encode Using” Drop down box and select “MP3 Encoder”.
3. Click Ok twice.
Now to convert the required file.
  1. Click “File” or the icon top left (version 11+), Select ”Add File to Library” or if you have a folder of WMA files ”Add folder to library”.
  2. Navigate to the file or folder. Click on it and the click “open”.

Your wma file(s) will now be converted to mp3.

Social Connector and People Pane is missing from outlook 2013.

Problem: 

Social Connector and People Pane is missing from outlook 2013.


Solution:

  1. Open outlook 2013 in Admin Mode.
  2. Enable social connector from addins windows.
    1. Open File -> options -> Addins.
  3. Open outlook normally and see if the people tab is there.

Zip files don’t unzip Mac OSX

Problem

When unzipping a file in OS X rather than unzipping the files it creates a new file with extensions likefilename.zip.cpgz.

Cause

This is a wonderful quirk of zips and compressions. This can be caused by a corrupted file from the download site or an incomplete download, or simply an unrecognized type of compression.

Solution


  1. Right click the zip file and select ‘open with’ there should be one or two options available ‘stuffit expander‘ and ‘archive utility‘ try both of these. If you’re still out of luck continue…
  2. Download a different zip program, www.kekaosx.com. Install and try from step 1 again.
  3. If that still doesn’t work then try the terminal solution.

Set the default Microsoft Word template back to a blank document.

Problem
When you open Microsoft Word it is loading a previously created document as the new blank template.

Solution

  1. Firstly close down Microsoft Word.
  2. Use Windows Explorer to navigate to the following location: C:\Users\%UserName%\AppData\Roaming\Microsoft\Templates
  3. Delete the file named Normal.dot
normalDOT
Now re-open Microsoft Word and the Normal.dot file will have been replaced with default blank page

While using windows default Library you got the error message Library-ms is no longer working.


Issue: When trying to open a Library in the File Explorer you get an error message that looks like this.
lib

Solution

  1. Open File Explorer / Windows Explorer
  2. Right click on effected libraries. (Documents, Music, Photos, Videos)
  3. Left click delete. (This will not delete the file location itself)
  4. Click Yes to confirm delete.
  5. Right click on Libraries.
  6. Left click Restore default libraries.

Windows 8 won’t load and gets stuck on a black screen after a shutdown or update.

Problem

After prompting the user to install an update the computer restarts and after logging in it just shows a black screen with a cursor arrow.

Solution

From the black screen you can still access the options menu by pressing Ctrl+Alt+Del at the same time.
From here you have several options, including a power icon at the bottom right corner of the screen.

  1. Press and hold the left shift button.
  2. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down)
  3. You will now be presented with another menu.
  4. Choose the “Troubleshoot” option.
  5. Now choose the “Refresh” option.
  6. Confirm that you want to refresh your computer and choose your account name.
  7. The computer will now restart and the refresh will commence, which should resolve the issue.

The unread mail folder has disappeared from the Outlook Favorites section.

Issue: The unread mail folder has disappeared from the Outlook Favorites section.

Resolution:

1.       Open Microsoft Outlook and click with the right button of the mouse on the Search folders folder on the menu on the left. Then, click on New search folder.

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The unread mail folder has disappeared from the Outlook Favorites section.

Issue: The unread mail folder has disappeared from the Outlook Favorites section.

Resolution:

  1.      Open Microsoft Outlook and click with the right button of the mouse on the Search folders folder on the menu on the left. Then, click on New search folder.


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2. Select Unread mail (selected by default) in the New search folder window and click on OK.


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3. The Unread mail folder appears in Search folders. Click on it using the right button of the mouse and select Show in Favorites.
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4. The Unread mail folder will now appear in the Favorites section of Outlook 2010.
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your organization's policies are preventing us from completing this action for you. Please contact your help desk.

Error: your organization's policies are preventing us from completing this action for you. Please contact your help desk.
Method 1:

  1.  Close IE, Outlook
  2. Installing another browser (like Firefox or Chrome)
  3. Set it as Default
  4. Close it
  5. Open IE, let it get set as Default
  6. Close it
  7. Now try Outlook

Method 2:
Oepn regedit and modify the defaule values for file associations for.

  1. HeyKeyClassRoot\.htm and HayKkeyClassRoot\.html, the (Default) value change from something like.
  2. change the value from ChromeHTML.I2O57VLN4B4DF63FN2NAI4AUOI to "htmlfile".
  3. do the same for HKCR\.xht and HKCR\.xhtml  and changed from orphaned Chrome entries to "xhtmlfile"
Note: Please take the backup for registry before making any changes in registry.

You can also use the KB article to fix the hyperlink issue in outlook. 

We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now?

Issue: We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now?

This error occur due to some compatibility with the older version office installation.

1.       Go to C:\Program Files (x86)\Microsoft Office\Office15, look for EXCEL.EXE

2.      Right Click on this, Properties, In Compatibility tab, check ""Run this Program as an Administrator"

3.      Start the Excel. You might again get the error. Close Exel and uncheck ""Run this Program as an Administrator"". Start Exel again. You should not get the error anymore.

4.      File > Options > Advanced - In General section (go very much down in Advanced), check ""Ignore Other applications that use Dynamic Data Exchange (DDE)"". Close and re-start the Excel. Uncheck ""Ignore Other applications that use Dynamic Data Exchange (DDE)"". Close and re-start Excel again. You should not get the error anymore.

5.      You may try to disable the Hardware Graphic Acceleration and verify the result:

6.      Review the KB article - http://support.microsoft.com/kb/919196/en-us

7.      Login to Windows with a new user profile and see if problem is resolved.

8.      File > Options > Trust Center > Trust Center Settings > Protected View > Uncheck all options.

9.      File > Options > Trust Center > Trust Center Settings > File Block Settings > Uncheck all options.



Note: Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader etc. See if you have any of them installed.

How to Boot straight to desktop in windows 8/8.1

Issue:"Boot straight to desktop in windows 8/8.1"
Method 1 :

The Metro interface in Windows 8.1 makes sense on a touch-enabled device, but on a traditional computer, it's only an afterthought. In the first iteration of Windows 8, it was hard to get around on the desktop without the Start screen, hot corners, app switcher bar and other elements of the touch interface getting in your way. Windows 8.1 has been improved and includes features that let you boot directly to the desktop and keep Metro elements out of your way. If you prefer to stay on the traditional desktop as much as possible, here's a look at how to do it.

The first thing you'll want to do with your new Windows 8.1 machine is set it up to keep Metro out of your way with its new settings. Right-click the taskbar, click Properties and select the Navigation tab in the resulting screen. Here's where you can tame the majority of the annoying Metro features that pop up. You can disable hot corners, the app switcher bar, and most importantly, boot directly to the desktop.
Method 2 :

Open the Regedit and navigate HKEY_LOCAL_MACHINE.
Expand it and find software, again expand then find Microsoft.
Navigate to Windows->CurrentVersion->ExplorerYou will see RPenabled in right side of the registry key.
Change the value from 1 to 0.

Error while sharing an office 365 subscription or if the subscription says pending always.

Issue: If you found an error while sharing an office 365 subscription or if the subscription says pending always.
 Solution:

Try the following workaround to fix the issue instead of sending the customer to chat support.
1. Log in to outlook.com(Main MSA)
2. Find the invitation email in your outlook.com Sent folder.(Main MSA)
3. Right mouse click on the Accept button and select "copy shortcut."
4. Paste the shortcut into a new email message using your email client (not outlook.com) or forward the mail from sent mail box.
5. Send the new email to the person you want to invite.
6. The recipient can either click on the link in the email or copy and paste the link into a browser address bar. 
Hope that helps.


Note: The share subscription email should be a Microsoft Account to get the Install button for office 365.

Internet Explorer will block out-of-date ActiveX controls.

Internet Explorer will block out-of-date ActiveX controls


Starting August 12th, Internet Explorer will start blocking out-of-date Java ActiveX controls. Oracle Java, along with Adobe Flash, have been a major vector used to plant malware on Windows systems for quite some time now. These Java or ActiveX controls need to be updated regularly, but are not done by most users, as a result of which malware has crept on to many a Windows machines, infecting them. Malicious or compromised Web sites target security flaws in outdated ActiveX Controls and install malware. In fact, Java exploits represented 84.6% to 98.5% of exploit kit-related detections each month in 2013.

Keeping this scenario in mind, Microsoft has taken a good step in deciding to block old and out-dated ActiveX Controls in Internet Explorer 8-11 on Windows 7 / 8 machines. Out-of-date AciveX controls on all Security Zones—such as the Internet Zone will be blocked, and you will see the following message:

Java(TM) was blocked because it is out of date and needs to be updated

Says Microsoft – Out-of-date ActiveX control blocking lets you:
1.     Know when Internet Explorer prevents a Web page from loading common, but outdated, ActiveX controls.
2.     Update the outdated control, so that it’s up-to-date and safer to use.
3.     Interact with other parts of the Web page that aren’t affected by the outdated control.
4.     Inventory the ActiveX controls your organization is using.

Although ActiveX controls have their use as they let websites provide rich content, like videos and games, they can be a serious threat if not updated regularly – as a result of which many users chose to disable or remove Java from their computers.

How to stop links opening in the Internet Explorer full screen app.


How to stop links opening in the Internet Explorer full screen app

Problem

In Windows 8, when you click a link it opens up Internet Explorer in the full screen app as opposed to the Desktop program.

Solution

1. Hold down the “Windows Key” and press “X”.
2. Click on “Control Panel”.
3. Click on “Internet Options” and click the “Programs” tab.
4. Under the heading “Choose how you open links”, check the box that states “open Internet Explorer tiles on the desktop” and click “OK”.

If you find “Choose how you open links” is grayed out, please follow these steps:

1. Open “Internet Options” then click the “Programs” tab and click “Set associations”.


2. Tick the “Select All” check box and click “Save”.
 Now when you click links, your web browser will open in the desktop environment.


How to protect Outlook *.pst file with a password.

Issue: How to protect Outlook *.pst file with a password.



Solution:

To set a password on an Outlook pst file:

1.      Go to the top level of your folder, where Outlook Today is found. The folder name may include “Outlook Today” or your email account name.

2.      Right click on it and choose Properties (Data File Properties in Outlook 2010)

3.      Click the Advanced button

4.      Click Change Password

5.      Leave the Old Password field blank and enter a New Password and verify password.

Leave the Save this password in your password list box unchecked. This prevents the password from being cached (otherwise, anyone can open the data file on this computer). You will need to type it each time you run Outlook.

If you are changing an existing password, type both the old and new passwords in the respective fields. When you open Outlook, you’ll be asked for the password. This will prevent someone from opening Outlook and viewing your email. If Outlook is open, anyone using your computer can access your email – to protect it, you either need to close Outlook or lock the desktop when you walk away by pressing the Windows+L key.

 

Outlook 2013: How to Disable or Expand Message Preview. (Changed the message preview single line in outlook 2013)


Issue: Outlook 2013: How to Disable or Expand Message Preview. (Changed the message preview single line in outlook 2013).

1. Launch Outlook 2013.

2. Switch to the View tab at the top of the window to continue.



3. In the View tab, find the Message Preview option and click on it to expand the menu. By default, this option is set to 1 Line which means one line of the email can be seen without opening it. If you would like to disable this feature, choose Off. If you want to preview more content of the email, choose either 2 Lines or 3 Lines option.



4. Outlook will ask whether you want to apply the change to the current folder or all mailboxes. Just choose the one you wish and then the process will begin.



5. When the process is completed, you will notice that the preview line is altered.

As an example, below are the screenshots of how the emails look like before and after disabling the message preview.


Later, if you decide to switch or change the setting, just repeat the above steps and choose another option in the Message Preview setting.

Monday, 7 April 2014

Error can't display online services while signing into Microsoft Account in office 2013.

Problem:

Error can't display online services while signing into Microsoft Account in office 2013.


Solution:

    Method 1:
  1. Open any Office Application, go to File > Account
  2. Under "User Information", select Sign Out
  3. Restart Windows
  4. Open Office Application, go to File > Account > Sign In

Method 2:
  1. Login into Login.live.com
  2. Update your information(Complete profile)
  3. Signout from Microsoft Account and Reboot the computer.
  4. Try Again.    

Sunday, 9 March 2014

Outlook 2013 shows an empty folder where inbox displayed unread emails.

Problem:

Outlook shows the message “we didn’t find anything to show here.” when looking in a folder that shows unread items.
Screenshot of outlook 2013 showing no emails in inbox.

Cause

The views in outlook can become unresponsive causing it to not display the emails.

Solution

Reset the view in outlook
  1. Open outlook and select the folder you are having issues with.
  2. On outlook ribbon click “View”
  3. Under current view category, click the Reset View
Reset views butting in the view ribbon.
Screenshot from Outlook 2013

How to add scanner button in word 2007/2010/2013.

Problem:

How to add scanner button in word 2007/2010/2013.

Solution:
This could be tricky for a user because you have to add a script in word application.
Let's see how.
To add a Scan button into Microsoft Word:
  1. Click the Office icon in the top left.
  2. Click Word Options
  3. Tick the box labelled Show Developer Tab in the Ribbon
  4. Click OK.
  5. Click on the new Developer tab in the Ribbon
  6. Click Macros
  7. Type something in the top box and click Create
  8. Delete everything in the new box that pops up and paste in the following:
    Sub InsertFromScanner()
    On Error Resume Next
    WordBasic.InsertImagerScan
    End Sub
  9. Click File, then Save Normal, then close the Visual Basic Window.
  10. Click the Office icon.
  11. Click Word Options.
  12. Untick the Show Developer Tab button.
  13. Click Customize.
  14. In the drop down Choose Commands box and select Macros.
  15. Select Normal.NewMacros.InsertFromScanner.
  16. Click Add.
  17. Click OK. You should now have a new icon on the Quick Access Toolbar for Scanning.

Wednesday, 5 March 2014

Right click doesn't work in Excel 2007.

Problem:

When you right click on excel spreadsheet it do not show anything.

Solution:

1. Open excel 
2. Hit alt-f11 to get to the VBE 

3. Hit 
ctrl-g to see the immediate window 

4. Type this and hit enter: 

      application.CommandBars("Cell").Reset      application.CommandBars("cell").Enabled = True
5. Hit alt-f11 to get back to excel and test it out.

Sunday, 2 March 2014

Microsoft Excel Error: "There was a problem sending the command to the program."

Problem :

Microsoft Excel Error: "There was a problem sending the command to the program."
image
image

Solution:

If you are getting this error in office 2007 or 2010 then the solution could be simple then it it in office 2013.

1. Open excel 2007/2010.

2. Click on File Menu - > Options - Advance.

3. Under General Category you will find the option.

"Ignore other applications that use Dynamic Data Exchange (DDE)”

4. Uncheck this option and close excel program.

5. Open excel and see if this will work otherwise you can also use other method described in other post on TechhStuff.
 

Sunday, 23 February 2014

exchange Server Error "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."

Problem:

exchange Server Error  "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."

Solution:


Method 1:
1.Go to Administration Tools and open the "Services" tool.
(You could also enter services.msc in the search box and press enter.)

2. Find the Exchange Address Book service and start it.

3. You can configure it to start automatically if you want.


Method 2:

By Deleting Reg Key from client computer:
Remove the Group Policy or the system policy that sets the following registry entry:
HKEY_CURRENT_USER\Software\Policies\MicrosoftOffice12\14\OutlookAutoDiscover

Note: Take the registy back up before deleting any key.

Cannot print from office 2013 application.

Problem:

Cannot print from office 2013 application.

Solution:

1. open control panel and click on default programs or just search for default programs.

2. Make sure that word application should be there in the list.

3. if the application is not there and you can see other like excel,powerpoint.

4. Try to add word application in the list.

5. Right click on winword.exe(c:\program files(x86)\office 15\root\office 15\).

6. Select properties at bottom and make sure there should not be any box checked.

7.Try to make xps as a default printer from priter list.

8. Open services.msc in Run Window and restart print spooler service.

Or otherwise uninstall the whole office app on your computer and reinstall it again.!!

Thursday, 20 February 2014

How to password protect a PDF file in Microsoft Office Word 2013

Problem:
How to password protect a PDF file in Microsoft Office Word 2013
Solution:

1. Open or create your document and click on the file menu, then click on Save As.

2. On the right hand side you will need to choose a location to save the password protected PDF.

3. Now drop down the “Save as type” box and choose PDF.

4. This will make an option button appear, click on it.

5. When the dialog box appears, you will notice the last option is to encrypt the document with a password, click this box.

6. Then you will need to create a password and click ok.

7. Now you can save the password protected PDF.

How to display the location of the current file on the Quick Access Toolbar in Office 2013

 How to display the location of the current file on the Quick Access Toolbar in Office 2013

Solution

You can display the location of the currently open Office document on the Quick Access Toolbar. To do this follow these steps:
1. Open any document or a blank document in Word and click the FILE tab.
12. Click Options at the bottom of the options list on the left.
033. On the Word Options dialog box, click Quick Access Toolbar in the options list on the left.
044. To narrow the choices in the list of commands and make it quicker to find the desired option, select Commands Not in the Ribbon from the Choose commands from drop-down list.
055. Scroll down in the list of commands until you find the Document Location command. Select it and click Add to add it to the Quick Access Toolbar.
06
You can move the Document Location command to a different location on the Quick Access Toolbar using the up and down arrows to the right of the list of toolbar commands.
6. Click OK to accept the change and close the Word Options dialog box.
077. The Document Location box and drop-down list displays on the Quick Access Toolbar and shows the path to the currently open document.
08.1

Cannot open the Outlook 2010/2013 window at all.

 Problem

 Cannot start Microsoft Outlook. Cannot open the Outlook window.

Solution

  1. Close Outlook.
  2. Click the Start button (Windows XP users should then click Run).
  3. Type in the following and press Enter:
    outlook.exe /resetnavpane
If the above suggestion didn''t work you may have to reinstall outlook program from control panel or contact support administrator for help.
 

Outlook 2011 for Mac won’t open and closes itself.

Problem

When you open Outlook on your Mac, it opens for a brief moment and then closes. You may not see the application load up at all.

Solution

  1. Hold the alt key and click on the Outlook icon on the Dock.
    • If it is not there, go to the /Applications/Microsoft Office 2011 folder and drag the Outlook file to the Dock.
  2. The Microsoft Database Utility window will appear. Click the Rebuild button.
  3. It will now rebuild your Outlook database. Once it has finished, click the Done button.
  4. Close the Microsoft Database Utility.
You should now be able to open Outlook. If this does not work, then try reinstalling Office 2011.

Set up iCloud mail account on the Windows 8 mail app or in outlook.

Problem:

Set up iCloud mail account on the Windows 8 mail app or in outlook.

Solution

  1. Click on the mail app on the Windows start menu or open outlook application.
  2. Move your cursor to the top right corner of your screen to bring out the charm bar or open file menu in outlook to add the new icloud account.
  3. Select Settings
  4. Click on Accounts
  5. Click Add an account
  6. Select Other account or manually settings in outlook application.
  7. In some cases you may or may not get the selection of what type of account you wish to add. If you do please select IMAP for iCloud mail accounts and click on connect.
  8. Enter your iCloud mail address (username@me.com) and password in this menu and click on connect.
  9. In this menu leave everything ticked and fill in the following details:
  • Username – The same as your iCloud mail address.
  • Incoming (IMAP) email server – imap.mail.me.com
  • Port – 993
  • Outgoing (SMTP) email server – smtp.mail.me.com
  • Port – 587
Click connect and the mail app will now successfully synchronize your iCloud mail account.

Modified documents cannot be saved under the same name in office 2013.

Problem:

Modified documents cannot be saved under the same name in office 2013.

Solution:

This could be file compatiblity issue in office 2013 and we can change it.!

To change the default settings follow the steps.!

1. Open word application.

2. Click on File -> Options.

3. Selecct Trusted Center - > Trust Center Settings.

4. Select File blocking settings.

5. Click on Restore Defaults.

6. Save the settings and close word application.

7. Open the application and see the result.

You can repeat this on other applications to fix the issue.

Friday, 31 January 2014

office 2013 activation error 0x80070005.

Problem:

Office 2013 Activation pop up with error 0x80070005.


Solution:

If you are using office 2013 and it worked fine till today but now you are getting activation error message while using office applications with error code 0x80070005.

Here is the solution.

    a. Open Run windows(Windows key+R)

    b. Browse C:\Program Files(86)\Microsoft Office 15\root\office15

    c. Right click on winword.exe file.

    d. Run this file as administrator.

    e. Activate the Application as go with the process.

    f. Close the application and reopen it.

Hope this will work for you

Thursday, 30 January 2014

How To Remove Write-Protection From USB Flash Drives?

Question: How to remove Write-Protection from USB Flash Drives?

Solution:

Removing write-protection through Registry Settings.

  • Goto Start menu.
  • Click on Run.
  • Type "regedit.exe" (make sure to backup of registry settings by click on File then Export and save at your desired location.).
  • Navigate the following path:
"Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies"



  • Now double click on the WriteProtect value in right side and change Value data from 1 to 0.
  • Click OK to save changes.
  • Close Registry Settings(regedit) and Reboot your computer.
  • Connect your USB drive again and its No Longer Write Protected.

If you are not able to find StorageDevicePolices (carefully enter the name), you can create a key by right-click in the white space and choose New then Key (carefully enter the name).


Now double-click on new key, right-click once again and select New then DWORD. Name it WriteProtect (carefully enter the name) and set its value to 0. Click OK, exit Regedit and Reboot your computer. Finally your issue has been resolved.