Thursday, 4 December 2014

We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now?

Issue: We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now?

This error occur due to some compatibility with the older version office installation.

1.       Go to C:\Program Files (x86)\Microsoft Office\Office15, look for EXCEL.EXE

2.      Right Click on this, Properties, In Compatibility tab, check ""Run this Program as an Administrator"

3.      Start the Excel. You might again get the error. Close Exel and uncheck ""Run this Program as an Administrator"". Start Exel again. You should not get the error anymore.

4.      File > Options > Advanced - In General section (go very much down in Advanced), check ""Ignore Other applications that use Dynamic Data Exchange (DDE)"". Close and re-start the Excel. Uncheck ""Ignore Other applications that use Dynamic Data Exchange (DDE)"". Close and re-start Excel again. You should not get the error anymore.

5.      You may try to disable the Hardware Graphic Acceleration and verify the result:

6.      Review the KB article - http://support.microsoft.com/kb/919196/en-us

7.      Login to Windows with a new user profile and see if problem is resolved.

8.      File > Options > Trust Center > Trust Center Settings > Protected View > Uncheck all options.

9.      File > Options > Trust Center > Trust Center Settings > File Block Settings > Uncheck all options.



Note: Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader etc. See if you have any of them installed.