Skip to main content

Cannot verify the product license in Microsoft Office?

Q:  Cannot verify the product license.

A : Method 1
Activate the Office 2010 product online by doing the following:
Go to C:\Program Files (x86)\Microsoft Office\Office14.
If you have the 64-bit version of Office, the path is C:\Program Files\Microsoft Office\Office14
Make sure you are connected to the Internet and run the following command to activate the product online:
cscript ospp.vbs /act
Confirm the reg key value for the following?
Key = UpperFilters
Value = PartMgr
If the above does not match please try to change it via the command prompt.
and try activate again.

Method 2:
Search for ospp.vbs file on your PC
Open the command prompt & type the following.
cscript "Path of the ospp.vbs in double quotes" -dstatus
Enter the MAK/PID key
cscript "Path of the ospp.vbs in double quotes" -inpkey:<product key>
Include the dashes in the product key
Trigger activation
try to activation via the UI. Alternatively you can trigger it using this command:
cscript "Path of the ospp.vbs in double quotes" -act
Check the status
The following command will show the licensing status.
cscript "Path of the ospp.vbs in double quotes" -dstatus
Let us know if these steps work.

Method 3
stop OfficeSoftwareProtectionPlatform
services from services.msc
Remove OfficeSoftwareProtectionPlatform folder from these locations :
Program files/common files/mirosoft shared
Program files x86/ common files/mirosoft shared
Program data/microsoft

Delete registry key from
Hklm/software/microsoft /ospp

Method 4
Please use this apps to remove the volume license information.

Popular posts from this blog

Setup cannot find office.en-us\dwtrig20.exe during office installation


Setup cannot find office.en-us\dwtrig20.exe during office installation


Method 1:

a) Uninstall skype form control panel.

b) After installing office, re-install skype.

Method 2:
a) Browse disk by right clicking on it with mouse.
b) Double click on setup.exe file from the same location.

Method 3:
Note: Take backup of your registry before modifying it. 
For registry backup: open "run" >> type "regedit" >> goto "file" >> click on "export" on desktop.

a) Edit the registry.
HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE Delete the keys (items) you find in the OFFICE folder but not the sub-folders. This removes traces of previous installs to avoid possible conflicts when installing the new version of Office.

Delete the keys (items) you find here.

Excel 2013 right click doesn't work in spreadsheet.


Excel 2013 right click doesn't work in spreadsheet.


Check if excel works in safe mode.
1. Hold Windows key + R.
2. Copy and paste, or type the following command in the Open box, and then press Enter:
Excel /safe

Note: There is space between Excel and / If Excel safe works, disable the add-ins following steps mentioned below and determine the problem causing add-in: 
Try deleting following key from registry.
Excel 2007. Go to regedit and delete Options entry from HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\ and verify the result.
• Hold Windows key + R.
• Copy and paste, or type the following command in the Open box, and then press Enter:
right click on Options and delete it.
Note: Ensure to back up the registry before any modification or deletion.
a) Locate and click the key or subkey that you want to back up.
b) Click the File menu, and then click Export.
c) In the Save in box, select the locati…

Word cannot start the spelling checker in Office MAC.


When you open a certain document in Word for Mac 2011, you get the following error:

“Word cannot start the spelling checker. The spelling checker files may be missing. Make sure the spelling checker files are installed or use the Microsoft Office Installer to install the spelling checker.”


The document may have been originally created from another version of Word and contain incompatible formatting.


If you cannot quit Word:
Press cmd + alt + Esc to show the Force Quit window.
In the list, click Microsoft Word.
Click the Force Quit button.

Update Microsoft Office 2011:
Open Word.
On the top menu, click Help, then Check for Updates.
Click the Check for Updates button.
Install all available updates until there are no more.

If that doesn’t work:
Open a blank document in Word.
On the top menu, click Word, then Preferences.
On the first row, click Spelling and Grammar.
Under the Spelling heading, uncheck “Check spelling as you type”.
Under the Grammar heading, uncheck “Check grammar as y…