Q.Message stuck in Outbox! Not able to delete the email from outbox.?? A: If you are not able to delete the emails in your outlook program do the following. 1. Put Outlook in offline mode. To do this go to File-> Work Offline or send/Receive. 2. Now restart Outlook and see if you can delete it (you can try this in combination with method 1). 3. Don’t forget to put Outlook back On-line again. 4. Try to create a new profile to see if there is some in the pst data file. 5.Try to restart outlook in safe mode using the following command in RUN Window. outlook /safe.