Friday, 13 September 2013

Outlook Error: “Unable to open outlook window. The set of folders could not be opened. The set of folders could not be opened”

Problem:

Outlook Error: “Unable to open outlook window. The set of folders could not be opened. The set of folders could not be opened”

Cause:

Due to corrupted Outlook Profile.

Solution:

Step 1
Open Start>>Control Panel>>Mail. You will be getting a ‘Mail Set Up’ window.

Step 2
Before doing any modification let’s make a backup of Archive file. Otherwise you may lose your old mails. So click the ‘Data Files’

then ‘Open Folder’ button.

Step 3
Copy and paste the file in to a safe place.

Sometimes you are unable to paste. You will be getting an error message. In such a situation open ‘Task Manager’ by pressing ‘Alt+ Control+ Delete’ keys simultaneously.

Select the ‘Process’ tab and look for ‘OUTLOOK.EXE’ right click and select 'End Process'.

After that you can paste the archive file to any folder.

Step 4
 Click ‘Show Profiles’ button from the mail Set Up window.

It will display the current profiles in your computer. Then remove all the profiles by using ‘Remove’ button.

Step 5
Now open Outlook, you will be asked to set up a new account. Then proceed.