Skip to main content

Windows 8 won’t load and gets stuck on a black screen after a shutdown or update.

Problem

After prompting the user to install an update the computer restarts and after logging in it just shows a black screen with a cursor arrow.

Solution

From the black screen you can still access the options menu by pressing Ctrl+Alt+Del at the same time.
From here you have several options, including a power icon at the bottom right corner of the screen.

  1. Press and hold the left shift button.
  2. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down)
  3. You will now be presented with another menu.
  4. Choose the “Troubleshoot” option.
  5. Now choose the “Refresh” option.
  6. Confirm that you want to refresh your computer and choose your account name.
  7. The computer will now restart and the refresh will commence, which should resolve the issue.

Popular posts from this blog

Setup cannot find office.en-us\dwtrig20.exe during office installation

Problem: 

Setup cannot find office.en-us\dwtrig20.exe during office installation

Solution:

Method 1:

a) Uninstall skype form control panel.

b) After installing office, re-install skype.

Method 2:
a) Browse disk by right clicking on it with mouse.
b) Double click on setup.exe file from the same location.

Method 3:
Note: Take backup of your registry before modifying it. 
For registry backup: open "run" >> type "regedit" >> goto "file" >> click on "export" on desktop.

a) Edit the registry.
HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE Delete the keys (items) you find in the OFFICE folder but not the sub-folders. This removes traces of previous installs to avoid possible conflicts when installing the new version of Office.

b)HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE > DELIVERY > SOURCEENGINE > DOWNLOADS
Delete the keys (items) you find here.

Excel 2013 right click doesn't work in spreadsheet.

Problem:

Excel 2013 right click doesn't work in spreadsheet.

Solution:

Check if excel works in safe mode.
1. Hold Windows key + R.
2. Copy and paste, or type the following command in the Open box, and then press Enter:
Excel /safe

Note: There is space between Excel and / If Excel safe works, disable the add-ins following steps mentioned below and determine the problem causing add-in: 
Try deleting following key from registry.
Excel 2007. Go to regedit and delete Options entry from HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\ and verify the result.
Note:
• Hold Windows key + R.
• Copy and paste, or type the following command in the Open box, and then press Enter:
regedit
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Options
right click on Options and delete it.
Note: Ensure to back up the registry before any modification or deletion.
a) Locate and click the key or subkey that you want to back up.
b) Click the File menu, and then click Export.
c) In the Save in box, select the locati…

Word cannot start the spelling checker in Office MAC.

Problem

When you open a certain document in Word for Mac 2011, you get the following error:

“Word cannot start the spelling checker. The spelling checker files may be missing. Make sure the spelling checker files are installed or use the Microsoft Office Installer to install the spelling checker.”

Cause

The document may have been originally created from another version of Word and contain incompatible formatting.

Solution

If you cannot quit Word:
Press cmd + alt + Esc to show the Force Quit window.
In the list, click Microsoft Word.
Click the Force Quit button.

Update Microsoft Office 2011:
Open Word.
On the top menu, click Help, then Check for Updates.
Click the Check for Updates button.
Install all available updates until there are no more.

If that doesn’t work:
Open a blank document in Word.
On the top menu, click Word, then Preferences.
On the first row, click Spelling and Grammar.
Under the Spelling heading, uncheck “Check spelling as you type”.
Under the Grammar heading, uncheck “Check grammar as y…