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Windows 8 won’t load and gets stuck on a black screen after a shutdown or update.

Problem

After prompting the user to install an update the computer restarts and after logging in it just shows a black screen with a cursor arrow.

Solution

From the black screen you can still access the options menu by pressing Ctrl+Alt+Del at the same time.
From here you have several options, including a power icon at the bottom right corner of the screen.

  1. Press and hold the left shift button.
  2. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down)
  3. You will now be presented with another menu.
  4. Choose the “Troubleshoot” option.
  5. Now choose the “Refresh” option.
  6. Confirm that you want to refresh your computer and choose your account name.
  7. The computer will now restart and the refresh will commence, which should resolve the issue.

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Setup cannot find office.en-us\dwtrig20.exe during office installation

Problem: 

Setup cannot find office.en-us\dwtrig20.exe during office installation

Solution:

Method 1:

a) Uninstall skype form control panel.

b) After installing office, re-install skype.

Method 2:
a) Browse disk by right clicking on it with mouse.
b) Double click on setup.exe file from the same location.

Method 3:
Note: Take backup of your registry before modifying it. 
For registry backup: open "run" >> type "regedit" >> goto "file" >> click on "export" on desktop.

a) Edit the registry.
HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE Delete the keys (items) you find in the OFFICE folder but not the sub-folders. This removes traces of previous installs to avoid possible conflicts when installing the new version of Office.

b)HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > OFFICE > DELIVERY > SOURCEENGINE > DOWNLOADS
Delete the keys (items) you find here.

Excel 2013 right click doesn't work in spreadsheet.

Problem:

Excel 2013 right click doesn't work in spreadsheet.

Solution:

Check if excel works in safe mode.
1. Hold Windows key + R.
2. Copy and paste, or type the following command in the Open box, and then press Enter:
Excel /safe

Note: There is space between Excel and / If Excel safe works, disable the add-ins following steps mentioned below and determine the problem causing add-in: 
Try deleting following key from registry.
Excel 2007. Go to regedit and delete Options entry from HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\ and verify the result.
Note:
• Hold Windows key + R.
• Copy and paste, or type the following command in the Open box, and then press Enter:
regedit
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Options
right click on Options and delete it.
Note: Ensure to back up the registry before any modification or deletion.
a) Locate and click the key or subkey that you want to back up.
b) Click the File menu, and then click Export.
c) In the Save in box, select the locati…

your organization's policies are preventing us from completing this action for you. Please contact your help desk.

Error: your organization's policies are preventing us from completing this action for you. Please contact your help desk. Method 1:
Close IE, OutlookInstalling another browser (like Firefox or Chrome)Set it as DefaultClose itOpen IE, let it get set as DefaultClose itNow try Outlook
Method 2: Oepn regedit and modify the defaule values for file associations for.

HeyKeyClassRoot\.htm and HayKkeyClassRoot\.html, the (Default) value change from something like.change the value from ChromeHTML.I2O57VLN4B4DF63FN2NAI4AUOI to "htmlfile".do the same for HKCR\.xht and HKCR\.xhtml  and changed from orphaned Chrome entries to "xhtmlfile" Note: Please take the backup for registry before making any changes in registry.
You can also use the KB article to fix the hyperlink issue in outlook.