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The unread mail folder has disappeared from the Outlook Favorites section.

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Issue: The unread mail folder has disappeared from the Outlook Favorites section.

Resolution:

  1.      Open Microsoft Outlook and click with the right button of the mouse on the Search folders folder on the menu on the left. Then, click on New search folder.


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2. Select Unread mail (selected by default) in the New search folder window and click on OK.


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3. The Unread mail folder appears in Search folders. Click on it using the right button of the mouse and select Show in Favorites.
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4. The Unread mail folder will now appear in the Favorites section of Outlook 2010.
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