Latest Technical Tips and Tricks!!

Issue: Error: "A program on your computer has corrupted your default search provider..." while launching Internet Explorer in windows 8.1.      Solution: 1.Open the following location via Run Window(Windows+R) 2.C:\Users\<username>\AppData\Roaming\Microsoft\Protect\CREDHIST   3.Delete the "CREDHIST" file.   4.Open Internet Explorer

Issue:  Office 365 install error 12152-4 office 365 using MiFi Network. Solution: 1. Open Wifi Adapter settings by opening control panel->Network and sharing center.      2.   Open Change Adapter settings box from the left pane.   3.Scroll the bar on the dialog box and disable IPV6. 4.Click on apply and ok.    Try to run Click-2-Run file again and it will work like a charm.

Issue:  office 365 install error 12152-4 office 365 using Verizon MiFi. you can tried to change some   wifi adapter settings   and able to install office 365 on the machine. Steps: Open Wifi Adapter settings by opening control panel->Network and sharing center. Open Change Adapter settings box from the left pane. Scroll the bar on the dialog box and disable IPV6. Click on apply and ok. Try to run Click-2-Run file again and it will work like a charm.

Problem There will often be times when you need to use an MP3 File format and the file you have are a WMA format. For example some devices will not allow any file type other than MP3 (to see if what file types are compatible with your device, please refer to the manufacturers documentation supplied with it) Solution One solution is that you can use iTunes to convert the file format from WMA to MP3 1. On the General Preferences tab, there will be a section the reads “When you insert a CD” Click the button that reads: “Import settings”. 2. Next select the “Encode Using” Drop down box and select “MP3 Encoder”. 3. Click Ok twice. Now to convert the required file. Click “File” or the icon top left (version 11+), Select ”Add File to Library” or if you have a folder of WMA files ”Add folder to library”. Navigate to the file or folder. Click on it and the click “open”. Your wma file(s) will now be converted to mp3.

Problem:  Social Connector and People Pane is missing from outlook 2013. Solution: Open outlook 2013 in Admin Mode. Enable social connector from addins windows. Open File -> options -> Addins. Open outlook normally and see if the people tab is there.

Problem When unzipping a file in OS X rather than unzipping the files it creates a new file with extensions like filename .zip.cpgz . Cause This is a wonderful quirk of zips and compressions. This can be caused by a corrupted file from the download site or an incomplete download, or simply an unrecognized type of compression. Solution Right click the zip file and select ‘open with’ there should be one or two options available ‘ stuffit expander ‘ and ‘ archive utility ‘ try both of these. If you’re still out of luck continue… Download a different zip program,   www.kekaosx.com . Install and try from step 1 again. If that still doesn’t work then try the terminal solution.

Problem When you open Microsoft Word it is loading a previously created document as the new blank template. Solution Firstly close down Microsoft Word. Use Windows Explorer to navigate to the following location: C:\Users\%UserName%\AppData\Roaming\Microsoft\Templates Delete the file named Normal.dot Now re-open Microsoft Word and the Normal.dot file will have been replaced with default blank page

Issue: When trying to open a Library in the File Explorer you get an error message that looks like this. Solution Open  File Explorer / Windows Explorer Right click on effected libraries. (Documents, Music, Photos, Videos) Left click  delete . (This will not delete the file location itself) Click  Yes  to confirm delete. Right click on  Libraries . Left click  Restore default libraries .

Problem After prompting the user to install an update the computer restarts and after logging in it just shows a black screen with a cursor arrow. Solution From the black screen you can still access the options menu by pressing Ctrl+Alt+Del at the same time. From here you have several options, including a power icon at the bottom right corner of the screen. Press and hold the left shift button. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down) You will now be presented with another menu. Choose the “Troubleshoot” option. Now choose the “Refresh” option. Confirm that you want to refresh your computer and choose your account name. The computer will now restart and the refresh will commence, which should resolve the issue.

Issue: The unread mail folder has disappeared from the Outlook Favorites section. Resolution: 1.        Open Microsoft Outlook and click with the right button of the mouse on the Search folders folder on the menu on the left. Then, click on New search folder . Collapse this imageExpand this image

Issue: The unread mail folder has disappeared from the Outlook Favorites section. Resolution:      Open Microsoft Outlook and click with the right button of the mouse on the Search folders folder on the menu on the left. Then, click on New search folder . Collapse this imageExpand this image 2.  Select Unread mail (selected by default) in the New search folder window and click on OK . Collapse this imageExpand this image 3. The Unread mail folder appears in Search folders . Click on it using the right button of the mouse and select Show in Favorites . Collapse this imageExpand this image 4. The Unread mail folder will now appear in the Favorites section of Outlook 2010. Collapse this imageExpand this image

Error: your organization's policies are preventing us from completing this action for you. Please contact your help desk. Method 1:   Close IE, Outlook Installing another browser (like Firefox or Chrome) Set it as Default Close it Open IE, let it get set as Default Close it Now try Outlook Method 2: Oepn regedit and modify the defaule values for file associations for. HeyKeyClassRoot\.htm and HayKkeyClassRoot\.html, the (Default) value change from something like. change the value from ChromeHTML.I2O57VLN4B4DF63FN2NAI4AUOI to "htmlfile". do the same for HKCR\.xht and HKCR\.xhtml  and changed from orphaned Chrome entries to "xhtmlfile" Note: Please take the backup for registry before making any changes in registry. You can also use the KB article to fix the hyperlink issue in outlook. 

Issue: We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now? This error occur due to some compatibility with the older version office installation. 1.        Go to C:\Program Files (x86)\Microsoft Office\Office15, look for EXCEL.EXE 2.       Right Click on this, Properties, In Compatibility tab, check ""Run this Program as an Administrator" 3.       Start the Excel. You might again get the error. Close Exel and uncheck ""Run this Program as an Administrator"". Start Exel again. You should not get the error anymore. 4.       File > Options > Advanced - In General section (go very much down in Advanced), check ""Ignore Other applications that use Dynamic Data Exchange (DDE)"". Close and re-start the Excel. Uncheck ""Ignore Other applications tha...

Issue:"Boot straight to desktop in windows 8/8.1" Method 1 : The Metro interface in Windows 8.1 makes sense on a touch-enabled device, but on a traditional computer, it's only an afterthought. In the first iteration of Windows 8, it was hard to get around on the desktop without the Start screen, hot corners, app switcher bar and other elements of the touch interface getting in your way. Windows 8.1 has been improved and includes features that let you boot directly to the desktop and keep Metro elements out of your way. If you prefer to stay on the traditional desktop as much as possible, here's a look at how to do it. The first thing you'll want to do with your new Windows 8.1 machine is set it up to keep Metro out of your way with its new settings. Right-click the taskbar, click Properties and select the Navigation tab in the resulting screen. Here's where you can tame the majority of the annoying Metro features that pop up. You can disable hot corner...

Issue: If you found an error while sharing an office 365 subscription or if the subscription says pending always.   Solution: Try the following workaround to fix the issue instead of sending the customer to chat support. 1. Log in to outlook.com ( Main MSA) 2. Find the invitation email in your outlook.com Sent folder.( Main MSA) 3. Right mouse click on the Accept button and select "copy shortcut." 4. Paste the shortcut into a new email message using your email client (not outlook.com) or forward the mail from sent mail box. 5. Send the new email to the person you want to invite. 6. The recipient can either click on the link in the email or copy and paste the link into a browser address bar.  Hope that helps. Note : The share subscription email should be a Microsoft Account to get the Install button for office 365.

Internet Explorer will block out-of-date ActiveX controls Starting August 12th, Internet Explorer will start blocking out-of-date Java ActiveX controls. Oracle Java, along with Adobe Flash, have been a major vector used to plant malware on Windows systems for quite some time now. These Java or ActiveX controls need to be updated regularly, but are not done by most users, as a result of which malware has crept on to many a Windows machines, infecting them. Malicious or compromised Web sites target security flaws in outdated ActiveX Controls and install malware. In fact, Java exploits represented 84.6% to 98.5% of exploit kit-related detections each month in 2013. Keeping this scenario in mind, Microsoft has taken a good step in deciding to block old and out-dated ActiveX Controls in Internet Explorer 8-11 on Windows 7 / 8 machines. Out-of-date AciveX controls on all Security Zones—such as the Internet Zone will be blocked, and you will see the following message: Java(TM) w...

How to stop links opening in the Internet Explorer full screen app Problem In Windows 8, when you click a link it opens up Internet Explorer in the full screen app as opposed to the Desktop program. Solution 1. Hold down the “Windows Key” and press “X”. 2. Click on “Control Panel”. 3. Click on “Internet Options” and click the “Programs” tab. 4. Under the heading “Choose how you open links”, check the box that states “open Internet Explorer tiles on the desktop” and click “OK”. If you find “Choose how you open links” is grayed out, please follow these steps: 1. Open “Internet Options” then click the “Programs” tab and click “Set associations”. 2. Tick the “Select All” check box and click “Save”.  Now when you click links, your web browser will open in the desktop environment. 

Issue: How to protect Outlook *.pst file with a password. Solution: To set a password on an Outlook pst file: 1.       Go to the top level of your folder, where Outlook Today is found. The folder name may include “Outlook Today” or your email account name. 2.       Right click on it and choose Properties (Data File Properties in Outlook 2010) 3.       Click the Advanced button 4.       Click Change Password 5.       Leave the Old Password field blank and enter a New Password and verify password. Leave the Save this password in your password list box unchecked. This prevents the password from being cached (otherwise, anyone can open the data file on this computer). You will need to type it each time you run Outlook. If you are changing an existing password, type both the old and new passwords in the respective fields. When you open Ou...

Issue: Outlook 2013: How to Disable or Expand Message Preview. (Changed the message preview single line in outlook 2013). 1. Launch Outlook 2013 . 2. Switch to the View tab at the top of the window to continue. 3. In the View tab, find the Message Preview option and click on it to expand the menu. By default, this option is set to 1 Line which means one line of the email can be seen without opening it. If you would like to disable this feature, choose Off . If you want to preview more content of the email, choose either 2 Lines or 3 Lines option. 4. Outlook will ask whether you want to apply the change to the current folder or all mailboxes . Just choose the one you wish and then the process will begin. 5. When the process is completed, you will notice that the preview line is altered. As an example, below are the screenshots of how the emails look like before and after disabling the message preview. Later, if you decide to switc...