Problem: Office 2013 Installation Error "Something went wrong". Solution : Step 1: Uninstall Office completely from the system and then try to re-install it:Run the automated troubleshooter from the following article to remove all traces of the new Office installed on the system. http://support.microsoft.com/kb/2739501 Note: If you are using a 64-bit operating system, save the 'Fix it' tool and then run it from the saved location. Step 2 : Check your Internet connection speed with the help of the following site. http://www.speedtest.net If you are using wireless connection try to use direct cable connection. If your Internet speed is not good try to change the connection or download office from a different connection. Step 3 : Try to reboot your computer in clean boot. Hold Windows key +R. Copy and paste, or type the following command in the Open box, and then press Enter: Msconfig Under services tab hide all Microsoft Service and disable all. R